Cargo holed

CARGO HOLD

A Culinary Experience onboard the Phantom Ship!


Please call 031 328 8065 for menu options


cargo

DINING EXPERIENCE

Dine with the sharks in one of Durban’s most spectacular settings, offering the most unique and sophisticated ambiance. Nestled in the stern of the Phantom Ship, with superb views of the ocean and shark tank, this captivating world-class venue restores the splendor of yesteryear.

EAT

CULINARY ADVENTURE

Laden with flavours from all corners of the world, including spicy, fruity and exotic remnants combined with the freshest of KwaZulu Natal’s local product, gives our passengers the culinary journey of a lifetime.

CARGO HOLD PACKAGES

CARGO HOLD PACKAGES

Experience the finest of Handmade Hospitality in the heart of the Phantom Ship. We offer a variety of options and facilities to ensure a memorable experience.

CHEERS

CORPORATE YEAR END PARTY

For a memorable year-end function that’ll have your team talking about for months to come, book your function at Cargo Hold, where our more than capable team is ready to help on customising you a day to remember!
Book your Year-End Function today!

Cargo Hold Restaurant has been identified as one of the ultimate places to experience in Durban.

Don’t leave here before you’ve dined with the sharks!

CARGO HOLD TRADING HOURS:

Monday – Saturday

Opening: 12:00

Kitchen Closing: 20:00

Restaurant Closing: 21:00


Sunday

Opening: 12:00

Kitchen Closing: 15:00

(Please Note: times are subject to change according to season, business demands & government restrictions) 

As per the recent COVID-19 regulations regarding curfew, the last table allowed in will be 15 minutes before the kitchen closes.
Seating capacity - 75 people

Please call 031 328 8065 for menu options

CARGO HOLD RESTAURANT TERMS & CONDITIONS

Viewing of the Shark Tank is STRICTLY for diners only.
Should you wish to view the venue, please call prior to arriving so we can have our reservations team accompany you & assist you with your queries.

Guests with food allergies are to inform the manager/waiter prior to ordering so that our chef can prepare your meal according to your requirements.
Please note that certain dishes cannot be altered due to pre-service preparation.


For Terms and Conditions pertaining to Set Menu’s, kindly contact the Cargo Hold team via cargohold@ushakamarineworld.co.za or call (031) 328 8037/66.


Children of all ages are permitted during lockdown (kindly note this is subject to change at any time).


If you wish to bring your own cake, a charge of R150 per cake will be applied to the total bill.


Corkage fee is R150. BYO (bring your own) spirits & liqueurs is NOT permitted.


A discretionary service fee of 10% will be added to the final food and beverage bill for groups of 8 persons and more.
It is NOT compulsory to pay this service fee.


All Terms & Conditions are non-negotiable.
All Rights of Admission are reserved.

CARGO HOLD RESERVATIONS

We advise guests to make a booking to guarantee a table.

Tel: (031) 328 8065 | (031) 328 8037

Email: cargohold@ushakamarineworld.co.za

Please call 031 328 8065 for menu options

All reservations are confirmed on the day of the booking via telephone or SMS.
For Terms and Conditions pertaining to Set Menu’s, kindly contact the Cargo Hold teams via the above email address.

If we are unable to reach you on the day of the booking, please call the restaurant on the day of your booking to confirm or the booking will be released.


By making a reservation, you personally agree to be fully responsible for the reservation, including costs associated with the security/deposit and consumption of food and drink (if the bill is not paid for in full by any other guest(s) in your party).

We do not allow for tabs or accounts.

All food & beverages MUST be settled on departure on the day of your visit.

Due to the high demand of our tank & upper-level railing tables, we will allow a 30 minute grace period for late arrivals & thereafter will release the table & your preferred table will be relocated.
Should you be running later than 30 minutes, please contact the restaurant’s after hours number on (031) 328 8037 to avoid your table being released.

Due to limited space & availability of tank side & upper-level railing tables, we cannot always accommodate table’s right next to the tank. Tank Tables are reserved 2–3 weeks in advance.
If these tables become available they will be allocated on a first-come-first-served basis.


All tables of 8 persons & above are required to pay a deposit of R 150 per person. This will be deducted from the total bill.

Cancellations
Should you cancel 24 hours or more before your reservation; a full refund will be honoured.
Should you cancel or decrease the number of diners inside of 24 hours prior to your booking time, no refund will be honoured.
Please note that cancellations MUST be done via email only to cargohold@ushakamarineworld.co.za
NB: While we regret having a strict reservations policy, no-shows present a great inconvenience to other diners & a considerable loss to our business, therefore no refunds will honoured for no-shows as stated above. 

Our Banking Details are as follows:

Bank: Nedbank

Branch Name: CCS Johannesburg

Account Name: Durban Marine Theme Park SOC Ltd (RF)

Main Account Number: 1107821584

Branch Code: 198765

Account Type: Current

Swift Code: NEDSZAJJ

CARGO HOLD COVID-19 PRECAUTIONARY MEASURES

Masks:
Please note that entry into the restaurant will not be permitted if you do not have or are not wearing a standard face mask.
You will be allowed to remove your mask once you have been seated at your table.
Please ensure that you put your mask back on when leaving your table or exiting the restaurant to comply with the uShaka Marine World’s “no mask, no entry” policy.


Sanitizer:
Upon entering the restaurant you will be sanitized with an alcohol-based sanitizer.
Should any guest refuse to be sanitized, they will not be allowed into the restaurant.
All guests may request from our staff to be sanitized at any point during their time with us.
Diners that exit the restaurant for whatever reason and decide to return will be re-sanitized upon returning (ie: smokers, going to the bank, shop etc)
Once a table becomes available, we ask that all guests be patient so that we may sanitize the table and chairs prior to seating any patrons.
This is for your own safety as well as others.


Temperature:

All guests will also have their temperature checked.
A person with a temperature of 37.4 or higher will not be allowed into the restaurant.


Wash Hygiene:

We urge all diners to please thoroughly wash their hands once they have used the restrooms.
This is for your own safety as well as the safety of others.


Social Distancing:
All tables will be spaced out according to the social distancing measures.
The maximum permitted number of guests seated at a table will be 10.
Any tables that are larger than 10 people will be split into a second table and also separated via the social distancing measures.


Restaurant Capacity:
We are only legally permitted to accommodate 75 guests at a time as per Government lockdown regulations.
Should this change, we will inform our guests accordingly.


We ask that all guests be respectful and adhere to these regulations to ensure a safe dining environment for themselves & others.


All Terms & Conditions are non-negotiable.
All Rights of Admission are reserved.
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