We advise guests to make a booking to guarantee a table.

Tel: (031) 328 8019 | (031) 328 8037

Email: cargohold@ushakamarineworld.co.za

Please call 031 328 8037 for menu options

All reservations are confirmed on the day of the booking via telephone or SMS.
For Terms and Conditions pertaining to Set Menu’s, kindly contact the Cargo Hold teams via the above email address.

If we are unable to reach you on the day of the booking, please call the restaurant on the day of your booking to confirm or the booking will be released.

By making a reservation, you personally agree to be fully responsible for the reservation, including costs associated with the security/deposit and consumption of food and drink (if the bill is not paid for in full by any other guest(s) in your party).

We do not allow for tabs or accounts.

All food & beverages MUST be settled on departure on the day of your visit.

Due to the high demand of our tank & upper-level railing tables, we will allow a 30 minute grace period for late arrivals & thereafter will release the table & your preferred table will be relocated.
Should you be running later than 30 minutes, please contact the restaurant’s after hours number on (031) 328 8037 to avoid your table being released.

Due to limited space & availability of tank side & upper-level railing tables, we cannot always accommodate table’s right next to the tank. Tank Tables are reserved 2–3 weeks in advance.
If these tables become available they will be allocated on a first-come-first-served basis.

This will be deducted from the total bill.

Cancellations
Should you cancel 24 hours or more before your reservation; a full refund will be honoured.
Should you cancel or decrease the number of diners inside of 24 hours prior to your booking time, no refund will be honoured.
Please note that cancellations MUST be done via email only to cargohold@ushakamarineworld.co.za
NB: While we regret having a strict reservations policy, no-shows present a great inconvenience to other diners & a considerable loss to our business, therefore no refunds will honoured for no-shows as stated above. 

Our Banking Details are as follows:

Bank: Nedbank

Branch Name: CCS Johannesburg

Account Name: Durban Marine Theme Park SOC Ltd (RF)

Main Account Number: 1107821584

Branch Code: 198765

Account Type: Current

Swift Code: NEDSZAJJ